Privacy Policy  

"We," "our," and "us'' refers to Codecrafted Enterprises which owns plumtrendz. We prioritize our users' (“you”, and “your”) privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data while you shop with us. 

At plumtrendz, we understand that safeguarding your personal information is of utmost importance. This Privacy Policy is designed to provide you with clear and transparent insights into how we collect, use, and protect your data when you visit our website or interact with our services.  
 

We believe that you deserve complete peace of mind when sharing your information with us, and we are committed to ensuring that your trust in us is well-placed. This policy outlines our practices, your rights, and the choices you have concerning your personal information.  

Our Privacy Policy reflects our dedication to maintaining the confidentiality and security of your data while delivering the high-quality fashion and service you expect from us.  

We encourage you to take a moment to read this Privacy Policy carefully to fully understand how we handle your data. Please do not hesitate to contact our dedicated support team if you have any questions or concerns. We value your trust, and we're here to ensure your experience with us is not only stylish but also secure.    

Information We Collect    
 

At plumtrendz, we are dedicated to providing you with a personalized and seamless shopping experience. To achieve this, we collect certain information that helps us tailor our services to your preferences and needs. Rest assured, your privacy and data security are our top priorities, and we are committed to being transparent about the information we collect and how we use it.    
 

We collect the following types of information:    
 

Personal Information: When you create an account with us or make a purchase, we may collect personal information such as your name, email address, shipping address, and contact number. In order to process orders and provide customer service, this information is essential.    
 

Payment Details:  To facilitate secure transactions, we collect payment information, including credit card details or other payment methods you choose to use on our website. Please note that we do not store full payment card information; it is encrypted and securely handled by our payment processors.    
 

Browsing and Interaction Data: We gather data about your interactions with our website. This includes information about the products you view, add to your cart, or purchase. We may also collect data about your browsing behavior, device information, and IP address for security and analytical purposes.    
 

Communication Data: If you reach out to us via email, live chat, or social media, we may collect and store those communications for customer support and improvement of our services.    
 

Feedback and Reviews: If you choose to leave feedback, reviews, or ratings on our products or services, we may collect and display this information on our website. Your feedback helps us improve and serves as a valuable resource for other shoppers.    
 

Location Information: With your consent, we may collect location data to offer you localized services, such as regional promotions and shipping options.    

How We Use Your Information    
 

At plumtrendz, we want you to enjoy a personalized and seamless shopping experience. To make this possible, we use the information we collect in ways that enhance your interactions with our website and services. We value your privacy and take the responsibility of using your information seriously. We use your data in the following ways:  

Order Processing: Your personal information, such as your name and shipping address, is crucial for processing and delivering your orders accurately and efficiently.    
 

Customer Support: When you reach out to our customer support team, the information you provide helps us address your inquiries, resolve issues, and provide timely assistance.    
 

Account Management: Your account information is used to manage your profile, track your orders, and provide you with personalized recommendations based on your purchase history and preferences.  

Improving Your Experience:  We analyze data about your browsing behavior and interactions with our website to enhance your experience. This includes tailoring product recommendations and optimizing our website's performance.  

Marketing and Communication: With your consent, we may use your contact information to send you promotional offers, updates, and newsletters. If you want to unsubscribe, you can do so at any time.  

Fraud Prevention and Security : We use your information to detect and prevent fraudulent activities, protect the security of your account, and ensure the safety of your transactions.  

Customized Content: We employ cookies to customize the content and offers you see on our website based on your preferences and previous interactions.  

Legal Obligations: In certain situations, we may use your information to comply with legal requirements or respond to legal requests, such as law enforcement inquiries.  

Research and Analytics: We conduct research and analysis to better understand our customers' needs and preferences, which helps us enhance our products and services.    

Sharing Your Information  

At plumtrendz, we believe in transparency when it comes to handling your data. Your privacy is a priority, and we're committed to ensuring your information is protected and used responsibly. Here's a straightforward breakdown of how we share your data:  

We partner with trusted third-party service providers who help us deliver a smooth shopping experience. These partners assist with essential tasks like processing payments, fulfilling orders, shipping, and offering customer support. Your data is only shared with reputable companies that share our dedication to data security.  

With your consent, we may share your contact information with reputable marketing partners and advertising platforms. This allows us to send you personalized offers and promotions that align with your preferences. Remember, you can opt out of these communications whenever you choose.  

In rare instances, we might need to share your data to comply with legal obligations, respond to government requests, or protect our rights and the rights of our customers. Please rest assured, we take this step only when it's absolutely necessary and in accordance with the law.  

If our company goes through a business transition, such as a merger, acquisition, or sale, your information may be transferred to the new owners. We will ensure that the new entity maintains the same commitment to protecting your privacy as we do.  

We may share anonymized and aggregated data for research, marketing analysis, and business insights. This type of information doesn't identify individual users.  

Cookies Technologies  

At plumtrendz, we want to make sure your online journey with us is tailored to your preferences while respecting your privacy. To achieve this, we use cookies that enhance your interaction with our website. We're committed to transparency and aim to provide a clear understanding of how these technologies work.  

What Are Cookies?  

Cookies are like tiny digital helpers that are placed on your device (computer, tablet, or smartphone) when you visit our website. They have a variety of roles, from remembering your choices to helping you navigate our site smoothly and even offering you personalized content and deals. Rest assured, cookies are harmless and don't compromise your device's security.    
 

How We Use Cookies:  

Essential Cookies: Think of these as the nuts and bolts of our website. They're essential for everything to run smoothly, from adding items to your shopping cart to ensuring secure payments.  

Performance Cookies: These cookies help us understand how you use our site, giving us insights to make it better. They collect anonymous data about your browsing habits, helping us fine-tune your experience.  

Functional Cookies: These are the ones that make your experience uniquely yours. They remember your preferences, like your language choice and currency preference.  

Marketing Cookies: With your permission, we may use these cookies to show you relevant ads and promotions based on your interests and what you've been browsing. You can always opt out if you prefer not to see them.    
 

Remember, you're in control. You can manage your cookie preferences in your browser settings, choosing to accept, reject, or delete cookies. But keep in mind that disabling cookies might affect how some parts of our website work.    

Your Choices    
 

At plumtrendz, we're all about putting you in the driver's seat when it comes to your online experience. We believe that personalization and privacy go hand in hand. That's why we offer you choices that empower you:  

Cookies are like your online buddies, but we respect your choices. You have the power to tweak your cookie preferences in your browser settings. You can choose to accept, decline, or delete cookies – it's entirely up to you. Please note that disabling cookies might affect how some parts of our website work.  

We'd love to keep you in the loop with our latest offers and updates, but it's your call. You can opt in or out of our marketing communications anytime you wish. Just tweak your preferences in your account settings, or use the unsubscribe link in our emails. Your account with us is like your wardrobe – you can update your details, preferences, and choices anytime by simply logging in.  

While you're on our site, you might come across links to third-party websites. Your interactions with these third parties are guided by their privacy policies and choices. We encourage you to review their policies and align them with your preferences. If you have questions or need assistance with your choices or privacy settings, our dedicated support team is just a message away. We're here to make sure your online journey is tailor-made by you.  

Your choices are the compass guiding your experience with plumtrendz. We're here to support you, whether you want a fully personalized adventure or prefer to keep things minimal. If you have any questions or need more details about your choices, please consult our comprehensive Privacy Policy or get in touch with our support team. Your online world, your rules,  we're here to make it just the way you like it.    

Data Security  

At plumtrendz, your data security is paramount, and we take comprehensive measures to safeguard your information. We believe that your trust in us is built on the foundation of a secure online environment. Here's how we protect your data:  

Secure Data Transmission: When you interact with our website or app, we utilize encryption technology to secure the transmission of data between your device and our servers. This ensures that any information you share with us is shielded from unauthorized access.  

Data Access Control: We limit access to your personal data to authorized personnel who require it to fulfill their responsibilities. Our employees and partners are bound by strict confidentiality agreements to ensure the privacy of your information.  

Regular Security Audits: We conduct routine security audits and assessments of our systems to identify and address vulnerabilities promptly. We stay one step ahead of potential threats with this proactive approach.  

Payment Security: For payment transactions, we employ trusted and PCI DSS-compliant payment service providers to process your payments securely. This means your payment information is handled with the highest level of security.  

User Account Protection: We encourage you to take steps to protect your account, such as choosing a strong, unique password and enabling two-factor authentication. You can protect your account from unauthorized access by adding these layers of security.  

Incident Response: In the unlikely event of a data breach or security incident, we have a well-defined incident response protocol in place. We will promptly investigate the incident, take necessary corrective actions, and notify you as required by applicable laws.  

Your Role in Data Security: Your active involvement is crucial in maintaining data security. We advise you to keep your login credentials confidential and avoid sharing sensitive information in public spaces on our platform. When using a shared or public computer, you should always log out of your account.    

Children's Privacy  

At plumtrendz, we are deeply committed to safeguarding the privacy of children under the age of 18. We understand the importance of protecting the personal information of young users. Here's how we approach children's privacy:  

We do not knowingly or intentionally collect personal information from children under 18 years of age. Our services are intended for individuals who are at least 18 years old or the applicable age of majority in their jurisdiction.  

If we become aware that we have inadvertently collected personal information from a child under 18 without proper parental consent, we will take immediate steps to delete that information from our records.    
 

We encourage parents and guardians to actively monitor their children's online activities. If you believe that your child has provided personal information to us without your consent, please contact us, and we will promptly address the situation.  

We strive to create a child-friendly online experience. We do not promote or display content that is inappropriate for children.    

Compliance with Indian Law    
 

At plumtrendz, we want to assure our Indian users that we are committed to adhering to the laws and regulations of India when it comes to data privacy.  Accordingly, we adhere to the Indian data protection laws as well as the rules and regulations set forth by the competent authorities. When you trust us with your personal information, we store and process it in a manner that aligns with the requirements of Indian data protection laws. Your data is in safe hands.    
 

We recognize and uphold your rights as an Indian user. This includes your right to access, correct, or delete your personal information in accordance with Indian law. We believe in transparency. Our Privacy Policy clearly outlines how we collect, use, and protect your data in compliance with Indian law. We want you to have full confidence in our practices. Your use of our services signifies your consent to the way we handle your data, in accordance with Indian law. We always seek your explicit consent when required by local regulations.    

Data Retention  

At plumtrendz, we're committed to responsible data management, and that includes how long we keep your personal information. Our data retention practices are designed to ensure your privacy and comply with applicable regulations.  

We retain your personal data only for as long as it's necessary for the purposes we collected it. Whether you have an active account with us or have made transactions, we retain your data as needed to provide our services or meet legal obligations. Rest assured, your privacy is a priority, and we take measures to safeguard your data during the retention period. If you ever wish to have your data deleted, you have the right to request it, and we'll promptly review and respond to your request in accordance with data protection laws.  

Your trust in plumtrendz is paramount, and we want you to feel confident about how your data is managed. For more details about our data retention practices and your rights, please refer to our comprehensive Privacy Policy or get in touch with our dedicated support team. We're here to ensure that your data is treated with respect and responsibility.    

Alterations to This Privacy Statement    
 

We are committed to transparency and your data's privacy at plumtrendz. To keep you informed about how we manage your information, we may periodically revise this Privacy Statement to reflect changes in our business practices or to ensure compliance with applicable laws. When revisions are made, they will be posted to this page, and the "Last Updated" date will indicate when the policy was last revised.   

We encourage you to visit this page frequently to remain informed about our data management practices. You acknowledge and accept the revised Privacy Policy by continuing to use our services following any updates. Your confidence in us is crucial, and we want you to have full faith in how your data is secured and utilized.    

Contact Us    
 

If you have any concerns, questions, or requests regarding this Privacy Statement or our data procedures, please do not hesitate to contact us. You can reach our support personnel through our website's "Contact Us" page. We will make every effort to respond quickly and effectively to your inquiries.  

E-Mail  - codecraftedenterprises@gmail.com  

Contact Number - +91 8329169563